Informational Basis of Hospitality Industry

The hospitality industry is the most important economic sector in most countries of the world. The modern hospitality industry is characterized by: rapid changeability of economic conditions, improved quality of services, continuous entry of new market participants, including foreign ones.

Modern hotel companies provide consumers not only with accommodation and food services, but also a wide range of transport, communication, entertainment, sightseeing, medical, sports, information services, beauty salons, etc. in Fact, hotel companies in the structure of the tourism and hospitality industry perform key functions, as they form and offer consumers a comprehensive hotel product, in the formation and promotion of which all sectors and elements of the tourism and hospitality industry participate. Based on this, it is legitimate to identify the hotel industry or the hotel business as the largest integrated component of the tourism and hospitality industry and consider it independently, largely identifying it with the unified tourism and hospitality industry

Currently, the following areas of development of information technologies in the field of hotel:

• business have been formed ·
• local office automation;
• implementation of application programs for automating the formation, promotion and
• implementation of a tourist product;
• use of database management systems;
• use of local computer networks;
• implementation of booking systems;
• implementation of multimedia marketing systems;
• use of the Internet.

Reservation systems can be divided into:
1. Global computer reservation systems owned by airlines (Amadeus, Galileo, Sabre, Worldspan).
2. Computer reservation systems owned by independent consortia (UTELL, SRS, FIDELIO).

1. AMADEUS is a leading global Distribution System that provides real-time access to the resources of travel service providers (airlines, hotels, car rental companies, insurance companies)
2. The GALILEO system is a complex embedded subsystem, each of which designed to perform tasks more information and easy access to resources 527 airlines, 202 hotel chains, car hire 14500 cities, and also for booking cruises, tours, theater tickets and view information about rates, weather, visas, vaccinations, credit cards and more.

Prospects for the development of computer systems in the hospitality industry (online reservations)

Many hotels, airlines and car rental companies today offer the opportunity to book their services through the worldwide computer network Internet. As this method of reservation becomes more and more popular, companies are making their websites more and more user-friendly, with an intuitive user interface.

For added flexibility, via the Internet include:

• ability to view plan and room plan of the hotel;
• possibility to order additional services;
• the opportunity to get acquainted with the city plan and ways to reach the hotel from the airport or the city center (metro, bus, taxi)